• Faculty of Law
  • law@um.edu.my
  • 03-7967-6503 / 6504
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Klinik Bantuan Guaman Universiti Malaya

Programme Code: LIB

Kami merupakan Klinik Bantuan Guaman Universiti Malaya.
Assalamualaikum dan selamat sejahtera, Klinik Bantuan Guaman Universiti Malaya kini dibuka. 

We are Klinik Bantuan Guaman Universiti Malaya.
Assalamualaikum and welcome, Klinik Bantuan Guaman Universiti Malaya is now open
.

Kami adalah Klinik Bantuan Guaman Universiti Malaya (KBGUM) dan klinik kami bertempat di Fakulti Undang-Undang, Universiti Malaya. Klinik ini dikendalikan oleh pelajar undang-undang tahun ketiga dan tahun akhir dan kami diselia oleh kakitangan akademik dan juga peguam yang menjalankan amalan profesional.

We are Klinik Bantuan Guaman Universiti Malaya (KBGUM) and our clinic is located in the Law Faculty, Universiti of Malaya. This clinic is run by third and final year law students and is supervised by academic staff as well as professional lawyers. 


Perkhidmatan Kami?

Anda akan menerima temujanji untuk selama maksimum 45 minit bersama dengan empat orang Penasihat (“Student Adviser”) kami dan seorang Penyelia (“Supervisor”) yang ditugaskan. Dalam tempoh 14 hari bekerja selepas sesi temujanji, nasihat undang-undang yang menggariskan kekuatan kes anda dan pilihan jalan penyelesaian yang sesuai dengan kes anda akan diberi melalui sesi pemberian nasihat selama maksimum 45 minit. Sekiranya kes anda rumit, kami mungkin memerlukan lebih daripada 14 hari bekerja.
Kami tidak boleh mewakili kes di mahkamah tetapi kami boleh merujuk kes anda kepada badan-badan perundangan yang boleh mewakili anda dengan fi yang minima. Badan-badan perundangan ini juga mempunyai proses penilaian tersendiri dalam menerima kes-kes untuk diwakili. Oleh yang demikian, kami tidak memberi jaminan bahawa badan-badan perundangan tersebut akan mengambil kes anda.
Kami mendengar dan memberi nasihat awal berkaitan dengan permasalahan undang-undang anda untuk membolehkan anda menilai kekuatan kes anda sebelum meneruskan langkah seterusnya. Namun, kami hanya tidak boleh memberi temujanji susulan setelah anda telah menerima nasihat tetapi kami boleh memberi anda maklumat di mana anda boleh mendapatkan maklumat-maklumat selanjutnya. Oleh yang demikian, anda dikehendaki untuk memberi segala maklumat berkaitan kes anda dengan selengkapnya ketika temujanji diberi.


You will receive an appointment of a 45-minute-maximum with 2 of our student advisers and one supervisor-in-charge. In a period of 14 working days after the appointment, legal advice that outlines the strength of your case and an appropriate solution will be given in a 45-minute-maximum legal advise session. If your case is complex, we will require more than 14 working days.


We cannot represent your case in court but we can refer you to legal bodies that can represent you for a minimum fee. However, these legal bodies also have their own assessment process, thus we cannot guarantee these aforementioned legal bodies will take your case.
We listen and give early-on advise regarding your legal troubles to help you assess the strength of your case before taking any further action. Please take note that we cannot give follow-up appointments after you have received legal advice. However, we can provide you further information, therefore is adviseable for you to provide all important information regarding your case during the provided appointment.


Polisi Kerahsiaan?

Semua kakitangan dan pelajar yang terlibat dalam urusan Klinik Bantuan Guaman adalah tertakluk kepada peraturan berhubung kerahsiaan, yang mana identiti serta maklumat kes para klien adalah dilindungi dan tidak akan didedahkan kepada pihak awam tanpa kebenaran pihak klien.

All staff and students involved in Klinik Bantuan Guaman are subjected to all rules relating to privacy, where the identity and details of clientele are protected and would not be publicly disclosed without the consent of our clientele.

 

Temujanji

Had Perkhidmatan 

Disebabkan perkhidmatan terhad, kami tidak mengambil kes-kes seperti berikut:
1.    Kes yang membawa hukuman mati
2.    Kes jenayah seksual
3.    Kes conveyancing
4.    Mana-mana kes yang telah diwakili peguam
5.    Mana-mana kes yang mempunyai konflik kepentingan
6.    Kes kemalangan 


Due to several limitations, we cannot take these cases:
1.    Cases involving the death penalty
2.    Sexual crimes
3.    Conveyancing cases
4.    Cases already represented by a lawyer
5.    Cases that we have a conflict of interest
6.    Accident cases

 

Carta Aliran Proses Bantuan 

Temujanji

Sekiranya anda berminat untuk mendapatkan perkhidmatan nasihat undang-undang daripada kami, anda boleh membuat temu janji dengan menghubungi kami. Kami hanya memberikan perkhidmatan setelah temu janji dibuat. Anda boleh menghubungi kami melalui panggilan telefon 03-7967 6506 ataupun melalui emel legalaid@um.edu.my

If you are interested in our services, you may make an appointment by contacting us. We will only give service after an appointment is made. You can contact us via phone call or e-mail 


 

Apa Yang Perlu Dibawa 

Kami tidak dapat memberikan khidmat nasihat melainkan anda memberikan kami maklumat kes yang lengkap dan dokumen-dokumen berkaitan dengan kes anda.

Anda perlu memberikan salinan dokumen-dokumen berkaitan dengan kes anda pada atau sebelum temujanji dengan KBGUM.

Sekiranya anda membekalkan dokumen-dokumen tersebut lewat dari tarikh yang ditetapkan, maka tempoh 14 hari bekerja hanya akan bermula daripada tarikh penerimaan dokumen-dokumen tersebut.

Sekiranya dua minggu sudah berlalu daripada tarikh temujanji dan kami tidak menerima dokumen-dokumen seperti mana yang diminta, kami akan menutup kes anda. Kami juga tidak akan menetapkan tarikh temujanji yang baru sehingga jelas bahawa anda boleh membekalkan kepada kami salinan dokumen-dokumen tersebut.

Sebagai persetujuan penerimaan perkhidmatan kami, anda dikehendaki menandatangani terma dan syarat perkhidmatan kami dan menyerahkan sesalinan terma dan syarat perkhidmatan tersebut kepada kami. Salinan terma dan syarat perkhidmatan hanya akan diberikan setelah anda berjaya mendaftar sebagai klien kami

We cannot provide legal advise unless you have provided full information and all the relevant documents relating to your case.

You are asked to provide a copy of the relevant documents relating to your case during or prior to your appointment with KBGUM.

If you provide the documents later than the prescribed dates, then the 14 working day duration will only commence upon the receiving date of said documents.

If two weeks have passed since the appointment and we have yet to receive said copy of the documents, then your case will be closed. We will not set a new appointment unless it is clear that you can provide said documents.As per the agreement to receive our service, you will be required to sign our terms and conditions and provide us a copy. A copy of our terms and agreement will only be provided after you have successfully registered as a client.

Klinik Bantuan Guaman,
Fakulti Undang-Undang,
Universiti Malaya,
50603 Kuala Lumpur.

Telephone: 03-79676506
Email: legalaid@um.edu.my

Lokasi

AKSES

Akses Melalui LRT:
Melalui Laluan Kelana Jaya, stesen K19 (Stesen KL Gateway - Universiti)
 

Akses Melalui Bas:
Bas T789 : Bukit Angkasa ke Universiti Malaya (dari Stesen KL Gateway - Universiti)

Akses Melalui Lebuhraya Persekutuan:
a) Dari arah Shah Alam/Klang/Subang Jaya: 
Selepas pintu gerbang sempadan antara Selangor dan Kuala Lumpur, keluar ke arah Universiti Malaya/ Menara TM/ Jalan Pantai Baharu/ Jalan Bangsar. Selepas melalui dua lampu isyarat, akan kelihatan Masjid Ar-Rahman di sebelah kiri, pastikan anda di laluan kiri jalan (di bawah jejambat/ flyover). 
Dari sana, ikut laluan ke kiri untuk ke Universiti Malaya. 
Fakulti Undang-Undang adalah bangunan kedua  di sebelah kiri anda.


b) Dari arah Kuala Lumpur: 
Selepas melalui bangunan Angkasapuri di sebelah kiri, keluar ke laluan Kg. Kerinchi/Jln. Pantai Baharu/Jln. Bangsar. 
Terdapat lampu isyarat dan tanda arah arah ke Universiti Malaya/ Menara TM/ Jalan Pantai Baharu/ Jalan Bangsar.
Belok ke kanan di lampu isyarat tersebut dan ikut tanda arah ke Universiti Malaya. 
Akan kelihatan Masjid Ar-Rahman di sebelah kiri anda, pastikan anda di laluan kiri jalan (di bawah jejambat/ flyover). 
Dari sana, ikut laluan ke kiri untuk ke Universiti Malaya. 
Fakulti Undang-Undang adalah bangunan kedua  di sebelah kiri anda.

Access via LRT
Through the Kelana Jaya line, Station K19 (Stesen KL Gateway - Universiti)


Access via Bus
Bus T789 : Bukit Angkasa to Universiti Malaya (from Stesen KL Gateway - Universiti)

 

Access via the Federal Highway
a) From Shah Alam/Klang/Subang Jaya
After passing the gate on the Selangor - Kuala Lumpur border, head to Universiti Malaya/ Menara TM/ Jalan Pantai Baharu/ Jalan Bangsar. After passing two traffic lights, the Masjid Ar-Rahman will appear on the left. Ensure you are on the left-most lane.
From there, follow the left lane into Universiti Malaya. The Law Faculty will be the second building on your left.


b) From Kuala Lumpur
After passing the Angkasapuri building on your left, exit to Kg. Kerinchi/ Jln. Pantai Baharu/ Jln Bangsar.
There will be a traffic light and signboard directing to Universiti Malaya/ Menara TM/ Jalan Pantai Baharu/ Jalan Bangsar. At the said traffic light, exit right and follow the signboard directing to Universiti Malaya. Masjid Ar-Rahman will appear on your left. From there, ensure you are on the left-most lane and follow said lane into Universiti Malaya.
The Law Faculty will be the second building on your left

Community Outreach Program

Sebagai sebahagian daripada program klinikal dan kemasyarakatan di Fakulti Undang-Undang, program celik undang-undang juga dijalankan oleh para pelajar melalui Community Outreach Programme.

Program ini dijalankan secara sukarela oleh sekumpulan pelajar yang terlatih dengan menggunakan teknik pengajaran yang menarik dan interaktif. Pengajaran undang-undang dilaksanakan mengikut keperluan kelompok masyarakat yang terlibat, contohnya isu-isu undang-undang berkaitan fitnah, buli di sekolah dan undang-undang jenayah.

Antara organisasi yang telah menerima manfaat daripada program ini adalah  Jabatan Penjara Malaysia, Jabatan Kebajikan Masyarakat, sekolah-sekolah menengah dan rendah di sekitar Petaling Jaya, serta para pekerja migran Indonesia. Program ini turut menjalinkan kerjasama dengan institusi-institusi pengajian dalam dan luar negara, termasuklah Universiti Teknologi MARA, Universitas Pasundan (Bandung, Indonesia), Universitas Pancasila (Jakarta, Indonesia) dan Prince of Songkhla University (Hat Yai, Thailand) dan Universitas Indonesia (Jakarta, Indonesia).


Legal awareness programs are also run by students through the Community Outreach Programme.  This forms a part of our clinical and community service at the Law Faculty.

The voluntary programme is run by students trained in interactive teaching methods. The programme is designed to meet societal needs, for example to provide legal awareness regarding defamation, bullying in schools, as well as issues relating to criminal law.

Jabtan Penjara Malaysia, Jabatan Kebajikan Masyarakat, high schools and primary schools in the Petaling Jaya area, as well as Indonesian migrant workers are among the parties who have benefited from this programme. The programme also recevies support and and the co-operation of other university institutions, including Universiti Teknologi MARA, Universitas Pasundan (Bandung, Indonesia), Universitas Pancasila (Jakarta, Indonesia), the Prince of Songkhla University (Hat Yai, Thailand), and Universitas Indonesia (Jakarta, Indonesia).

WHAT IS NEGLIGENCE?

Negligence is generally described as ‘the omission to do something which a reasonable man…
would do, or doing something which a prudent and reasonable man would not do’. 1 Negligence
may be an act (for example, accidentally spilling hot tea on someone) or an omission (for
example, the failure to stop one’s car when the traffic light turns red). The fundamental concept
of negligence is that the act or omission is unintentional. Perhaps the most common type of
negligence is road accidents.

The tort of negligence arises when three elements are fulfilled:

(i) There is a duty of care on the part of the defendant
For acts or omissions that result in physical damage or injury, a duty of care is said to exist
where (i) damage is reasonably foreseeable; and (ii) there is a close and direct relationship of
proximity between the plaintiff and defendant in terms of time, space or relationship. 2 In cases
where there is no physical damage or injury but losses are suffered, that is a case of pure
economic loss, a third element must be fulfilled which is that the circumstances as a whole must
be fair, just and reasonable for imposing a duty of care. 3

(ii) The defendant breached the duty of care
In determining whether the defendant has breached his duty of care, the courts will apply the
objective test of the reasonable man, that is, would a reasonable man have acted as the defendant
had done if the reasonable man was faced with the same circumstances as the defendant. 4 The
1 Blyth v Birmingham Waterworks Co [1856] 11 Exch 781 at p 784 (Alderson B.)
2 Ibid.
3 Caparo Industries plc v Dickman [1990] 2 AC 605.

defendant is said to have breached his duty of care if he does something which is below the
minimum standard of care required of the defendant, measured through the act of a reasonable
man. The ‘reasonable man’ is not a perfect man, he is said to be an ordinary man with the usual
‘hiccups in life’, one with reasonable behavior, and ordinary intelligence. However, the standard
of the reasonable man differs according to the specific category which he belongs to, that is
whether he is a professional, someone with skill, if he suffers from incapacity, a child, etc. The
standard will vary according to his field or category. The idea is that the standard of care
exhibited by the defendant must be compared to the reasonable man in the same position as the
defendant. If for example, a person has a special skill or represents himself as having some skill
or experience, the courts would generally expect him to demonstrate the standard of care of
someone with the same level of skill or experience.

(iii) The breach results in some damage to the plaintiff
The defendant’s breach of duty of care to the plaintiff must have resulted in some damage or loss
to the plaintiff. To satisfy this requirement, it must be shown that the defendant’s conduct caused
damage to the plaintiff in fact and in law.

(iv) Defences
Some of the available defences for the tort of negligence are:
(a) Volenti non fit injuria – this is where the plaintiff voluntarily assumes the risk of injury.
In other words, there is consent or an assumption of risk on the part of the plaintiff. Such
consent must be given voluntarily and with full knowledge. 5

4 Blyth v Birmingham Waterworks Co [1856] 11 Exch 781
5 Lee Geok Theng v Ngee Tai Hoo [2000] 4 MLJ 42.

(b) Contributory negligence – this is where the plaintiff has contributed, whether wholly or in
part, to his own loss or damage.
(c) Mechanical defect and inevitable accident – this is where the defendant demonstrates that
no matter what he did, the accident causing damage or loss to the plaintiff will
nevertheless still occur either due to a mechanical defect, or due to the peculiar facts and
circumstances of the case.
(d) Exclusion clause – if this is construed to be clear and unambiguous, an exclusion clause
may effectively deny what would otherwise be a good claim in negligence.

This article is contributed by Dr. Sheila Ramalingam,
Senior Lecturer, Faculty of Law, Universiti Malaya
 

Activities

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Last Update: 07/02/2025